KNEXGEN LIMITED trading as SEO Kingpins
Company number: 10842867
Registered office: Penrhos Manor, Colwyn Bay, LL29 7YW
Last updated: 3 September 2025
1. Introduction
These Terms and Conditions (“Terms”) apply to all search engine optimisation, pay-per-click advertising, and related marketing services provided by KNEXGEN LIMITED trading as SEO Kingpins (“we”, “us”, “our”) to any client (“you”, “your”). By engaging our services, you agree to these Terms.
2. Services
2.1 We provide digital marketing services including, but not limited to:
search engine optimisation (SEO),
pay-per-click advertising (PPC),
keyword research, content optimisation, and link building,
campaign management, analytics, and reporting.
2.2 The specific scope of services will be set out in a written proposal, order, or statement of work (“Engagement”).
2.3 Services are provided with reasonable skill and care but depend on factors outside our control, including third-party platforms and search engines.
3. Client Responsibilities
3.1 You are responsible for providing accurate information, access to accounts, approvals, and any content required.
3.2 You must ensure that any material supplied to us does not infringe intellectual property rights or breach applicable laws (e.g., advertising standards).
3.3 For PPC campaigns, unless agreed otherwise, you are responsible for direct payment of advertising costs to the relevant platform (e.g., Google Ads, Microsoft Ads, Meta).
3.4 You are responsible for maintaining access to your website, hosting, and analytics tools where required.
4. Deliverables and Performance
4.1 Deliverables may include reports, recommendations, campaign assets, or managed advertising services.
4.2 We make no guarantees regarding search engine rankings, website traffic, or advertising results, as these are subject to factors beyond our control.
4.3 Reports and recommendations are for your internal use only and must not be shared publicly without our consent.
5. Intellectual Property
5.1 Intellectual property rights in materials we create (such as keyword strategies, ad copy, reports, and link placements) remain our property unless otherwise agreed.
5.2 Upon full payment of fees, we grant you a non-exclusive licence to use such materials for your own marketing purposes.
5.3 Third-party rights (e.g., stock images, licensed software, ad accounts) remain subject to the terms of those providers.
6. Fees and Payment
6.1 Fees will be agreed in writing and may include retainers, project fees, or management fees.
6.2 Payment is due between the 24th and 28th of the month, unless otherwise stated on the invoice.
6.3 All fees are exclusive of VAT and other applicable taxes.
6.4 Advertising spend paid directly to platforms is separate from our management fees, unless otherwise agreed.
6.5 Late payments may attract statutory interest and recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.
7. Term and Termination
7.1 Services may be agreed on a monthly, annual, or project basis.
7.2 Contracts automatically renew unless either party gives at least 14 days’ written notice before the renewal date.
7.3 Either party may terminate by giving 30 days’ written notice.
7.4 We may suspend or terminate services immediately if you fail to pay on time, breach these Terms, or if continuing the Engagement would breach applicable law.
8. Confidentiality
8.1 Both parties agree to keep confidential all non-public information exchanged in the course of the Engagement.
8.2 Confidential information does not include material already in the public domain or required by law to be disclosed.
9. Data Protection
9.1 Both parties will comply with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
9.2 Where we process personal data on your behalf, we will act only as a processor under your documented instructions.
9.3 Our data handling practices are described in our Privacy Policy available on our website.
10. Liability
10.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.
10.2 Subject to clause 10.1, our liability in any 12-month period is limited to the total fees you have paid to us for services during that period.
10.3 We are not liable for:
loss of profits, business, revenue, goodwill, or data,
indirect or consequential losses,
changes in search engine algorithms, third-party platform policies, or advertising costs.
11. Service Interruptions and Maintenance
11.1 From time to time, online platforms or tools may become unavailable. We are not responsible for outages or disruptions caused by third-party providers.
11.2 Planned changes or updates to campaigns will be communicated where reasonably possible.
12. Complaints and Disputes
12.1 Complaints may be submitted via our customer portal at hub.seokingpins.co.uk or by email to hello@seokingpins.co.uk.
12.2 We will aim to resolve complaints fairly and promptly.
12.3 These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English and Welsh courts.
13. General
13.1 We may update these Terms from time to time. Updated versions will be published on our website and apply from the date of publication.
13.2 You may not assign your rights without our written consent. We may subcontract but remain responsible for delivery.
13.3 Notices may be sent by email or to the registered office address.
13.4 If any clause of these Terms is held invalid, the rest remain enforceable.
KNEXGEN LIMITED trading as SEO Kingpins